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  • Features
  • The App
  • Pricing
  • Resources

Communications & Branding

Reach your people where they are, while tracking engagement every time.

Communications & Branding

Volaby handles your repeatable communications automatically - roster reminders, application updates, expiry notifications, and more. For everything else, use bulletins to post updates to your volunteer portal, send targeted emails to specific groups, or contact individuals directly via email or SMS from their profile.

Find out more

Engagement

Email & SMS

Contact any volunteer directly from their profile - click their name anywhere in Volaby. Send email with rich text formatting, or SMS with real-time cost estimates. Add multiple recipients or use bulletins for larger groups.


Key Concepts

Engagement

Bulletins

Post updates, news, and announcements to your volunteer portal.

  • Target by program or send to everyone
  • Pin important messages
  • Volunteers can comment and engage

Curating Bulletins

Engagement

Ad-Hoc Communications

Send email or SMS to individuals or small groups from their profile.

  • Click a name anywhere in Volaby
  • Rich text email or SMS with cost estimates
  • Add multiple recipients

Sending Ad-Hoc Communications

Automate

Reminders & Automations

Configure automated roster reminders, application follow-ups, and expiry notifications.

  • Set timing and frequency
  • No manual effort required
  • Covers rosters, tasks, and credentials

Reminders & Automations

Automate

Notifications & Alerts

Control which system notifications are sent and when.

  • Roster confirmations and changes
  • Task and credential expiry alerts
  • Customisable per notification type

Notifications & Alerts

Setup

Branding

Make Volaby look like your organisation.

  • Upload your logo and set brand colours
  • Customise your volunteer portal
  • Consistent experience for your people

Customising Communications

Impact

Tracking

See which communications have been sent and engaged with.

  • Bulletin views and comments
  • Email delivery status
  • SMS delivery confirmation

Tracking Communications