Features

Volaby has been built from the collective voice of our users and managers, to make it the most effective solution for a wide range of applications.

Looking for something in particular?

Recruitment & Onboarding

Create your own customisable workflow for your people and volunteers to apply and complete in order to verify their suitability.

Volaby gives organisations their time back by automating recruitment and the need to frequently communicate back-and-forth during the onboarding phase. Using cloud-based software, organisations can track volunteer sign-ups and their application process in real time.

Screening Questions & Rules

Save time with applications that aren't the right fit for your organisation and get connected with those that are.

Automate or approve screening responses from those in the sign-up stage and onboard the right people faster.

Custom User Profiles

Collect only the information you need from your users and volunteers by creating custom User Profiles.

With over 15 field types to choose from, build profiles that match the operational needs of your organisation.

Applications, Tracking & Reminders

Save precious time by automating recruitment and preventing the need for back-and-forth during onboarding. Create your own customisable onboarding workflow and track applications in real-time.

Managers can be as hands-on or hands-off as desired - automate your application process entirely or leverage our comments, tagging and reminder features for a more personal touch.

Tasks & Document Upload

Define the steps and details required to your join your organisation.

Create tasks and collect important personal and operational information about your people or volunteers through our custom task builder.

Allow your users and volunteers to upload important files directly to your platform.

There's no limits on fields or tasks - build out your ideal onboarding workflow without requiring configuration from the Volaby team.

Signatures, Media, Quizzes, Conditional Fields & More

Volaby's task builder makes the most complex onboarding simple.

Build tasks and forms with the standard fields you would expect, such as text, numbers, emails, dates, and addresses, and more advanced fields including checkboxes, dropdowns and document uploads.

Collect applicable data with dynamic and conditional fields - sets of rules that ask users for different data depending on their input.

Have your users or volunteers sign documents and agreements for additional compliance.

Test understanding of your processes and policies through quizzes. Set correct answers and rules for passing and failing.

Automation, History & Expiry

Simplify your operations and automate periodic compliance tasks from the beginning, whether recurring or refresher training, and prompting your people or volunteers to update important documents or identification before they expire.

Your organisation can feel confident and guarantee compliance through access to a comprehensive history of submissions and updates to important documents and tasks.

Rostering & Scheduling

Allow the people in your organisation explore and apply for events you have created for your organisation.

Alternatively, take control as a manager and schedule people you deem most suitable. Create, schedule and publish rosters for upcoming activities and events that will automatically send notifications via email and automated 2-way SMS.

Volaby’s scheduling tools give you the ability to effectively manage your events and track attendance, helping to avoid no-shows and increase engagement.

Once-off, Ad-hoc & Recurring Activities

Structure and support your operations in Volaby with the flexibility your organisation needs.

Schedule your events, activities, impact and outreach, whether once-off, ad-hoc or on a recurring basis with one click - no complicated configuration needed.

Changes to your operations can happen anytime, so be confident you can add to, pause and re-configure your schedule and inform your people.

Managed & Self-Service Rosters

Volaby gives your organisation the flexibility to run operations your way.

Manage rosters yourself, utilise in-built workflows, assign responsibility to another user or let volunteers self-organise. Change and configure these settings across your organisation, in programs or on the activity level anytime.

Save precious time when rostering with Volaby with our one-click or bulk rostering functionality. Automatically inform and reminder your people about new and updated rosters.

Automated Email & SMS Communication

Let Volaby take care of repetitive admin work by automating communications, giving your organisation more time to focus on what's important.

We'll manage notifications and reminders for rosterings, cancellations, attendances (and a whole lot more!) both before and after an event.

Availability & Attendance

Let your volunteers and people inform you of their

Roster Rescue

People & Volunteer Management

Volaby helps you keep a real time and consistent view of the number of volunteers active (or inactive) within your organisation.

We'll give you more transparency of the stakeholders that span across your other non-profit software – like donors, partners and sponsors.

Segmentation & Roles

More effectively manage your users through segmentation or by assigning roles.

Segmentation allows your organisation to communicate with and display different information to your users, depending on a wide range of rules and factors. Volaby allows you to vary your resource libraries, tasks and communications between these user groups.

Assign roles to your users for even greater control of your organisation, particularly at scale.

Hour Tracking, Recognition & Impact

Access impact data with ease to better understand and recognise the people in your organisation.

Activity, Impact & Communication History

Integrity of data is important for any organisation - that's why Volaby provides a holistic view of a user's history.

See a user's activity, attendance, submission of tasks and communications from sign-up to retirement in one easy to access window.

User Autonomy

Be confident in your management system by allowing your people as much autonomy within Volaby as desired.

Save time by allowing your users to update their own data, inform you of their availability and add and remove themselves to and from activities, or ensure compliance by requiring manager approval when users update their data.

Tiered Management Roles

Manage the level of access your users have to your data through assigning management roles and permissions.

Allow particular users to manage rosters and teams by assigning 'Activity Leaders' and 'Program Managers'.

Resource Library

Save costs on external systems and use Volaby's resource library to display important documents, guides and information to your users directly. Get users to the information they need more quickly than jumping across and logging into multiple systems.

Segment your information into groups and categories and enable your users to find the right information more quickly, or display different resources depending on a user's role, enrolled activity, activity type or program.

Incident Management

Build a strong safety culture at your organisation through our Incident Management tool.

Create custom incident categories, groups, details and severities to enable your people to log incidents, concerns and issues at the time.

Save costs and time using Volaby's inbuilt Incident Management tool, instead of spending valuable resources on external systems.

Communication

Let Volaby take care of repeatable admin work by sending email reminders and notifications to volunteers when they have been approved, rostered or even when an event is cancelled.

Use our in-built tools to build and send custom communications with people in your organisation, and allow them to join in on the conversation.

Triggered & Automatic Communications

Save time and let Volaby handle the repetitive work through triggered and automatic communications to your organisation.

Be confident that your users are informed about new and updated rosters, changes to schedules and cancellations. Our 2-way SMS reminders about activities have improved volunteer engagement and response within organisations by up to 75%.

Customisation & Templates

Add your organisation's own flair and touch to Volaby through customisation and branding.

Edit the content, greetings and sign-offs of automated communications to your users to add important information or to match your organisation's language style.

Segments & Groups

Communicate with your people more effectively with segmentation and grouping.

Get the right information to the right people through the ability to communicate directly with particular volunteer teams, volunteer roles and custom groups.

Unlimited Email & 2-Way SMS

Be confident that you can contact the people in your organisation anytime with unlimited email in Volaby.

Communication History

Save time checking with your users if they have received your communications by accessing a comprehensive history.

Organisations can see if users have had communications delivered and if they have both opened or clicked within the email.

Comments

Open up your communications into conversations with the people in your organisation by enabling comments.

Attendance, Reporting & Impact

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Customised Reporting & Fields

Collect the information you need to understand your impact or meet compliance requirements.

We belive reporting goes beyond impact hours - whether collecting data around how many individuals your people have spoken to on an activity, to collecting in-depth information about interactions.

Volaby's reporting functionality allows you to build out reports from a large collection of fields and make the most simple to complex reporting requirements possible. Our report fields allow for organisations to ensure consistent and accurate reporting data, enabling insights and exports into your data without heavy administrative processes.

Check In & Check Out

Track more accurate attendance and impact with Check In & Check Out.

Allow your users to record start and end-times simply with a click of a button. Ensure compliance by nominating users that can manage the check-ins for activity teams and prevent users from being checked-in to two places at once.

Manager & Volunteer Impact Dashboards

Your data is important to managing and growing your organisation.

Volaby's Impact Dashboards provide valuable insights to enable the measurement and reporting of this impact data.

Quickly access and build reports of important operational statistics and custom reporting data, with easy-to-use filtering and grouping functionality. Export data at the click of a button.

Your people and volunteers also have access to their own version to keep track of hours and impact they have contributed.

Volaby Insights

Visualise, chart, track and manipulate over 70 types of operational, organisational and reporting data using the Volaby Insights tool

Build custom dashboards to manage, understand and alert you and your organisation to what you deem mission-critical in real-time.

Insights is available only in the Volaby Pro plan.

Exports

Volaby makes it easy to export your data.

Download custom reports, your volunteer database or important operational data with the click of a button.

Website Integration

Communicate your impact more effectively with our embeddable website widgets.

Showcase and inform by displaying real-time data - whether impact hours, upcoming events or custom reporting fields.

Integrations

Connect Volaby’s cloud-based management software into popular software platforms, or your own website, to reduce the admin effort needed to manage and communicate to the people in your organisation – creating an integrated, mission-driven process.

Your Website

Communicate your impact more effectively with our embeddable website widgets.

Showcase and inform by displaying real-time data - whether impact hours, upcoming events or custom reporting fields. Easily create widgets in Volaby, then copy and paste a code snippet to your website to display data within minutes.

Locations Map

Inform your people, staff, supporters and those accessing your services through embedding our Locations Map on your website.

Display a list of activities, upcoming rosters or events, including a description and real-time cancellations on an interactive map.

Mailchimp & Campaign Monitor

Sync your data between Volaby and Mailchimp or Campaign Monitor to enable custom communications with your users and volunteers.

Configure your integration to sync program, activity and important volunteer data to enable segmentation and custom communications in your third-party communications platform of choice.

Salesforce

Integrate Volaby with your existing software suite and processes through our Salesforce integration, coming soon.

Sync important user and volunteer data from Volaby to Salesforce, enabling your marketing and fundraising teams to work more efficiently - no more manual data imports or duplication.

Support, Security & Peace of Mind

We’ve built Volaby’s features from the collective voice of our managers, to make it the most effective, secure and user-friendly solution for a wide range of non-profits and organisations making social impact.

Manager and Volunteer Support

Volaby takes care of support for your users through our chat support.

Available in our Plus and Pro plans, access a member of our support team anytime you have questions about Volaby, configuration or require technical support.

Save your organisation time and resource by letting our support team manage technical support questions and requests from your entire user base.

Mobile Friendly & Optimised

A majority of your people and volunteers will be accessing Volaby in the field and on-the-go - that's why Volaby is built to be mobile friendly and optimised for a wide range of devices.

We regularly test and re-optimise Volaby with updates and changes to browsers, platforms and operating systems.

Self-Configurable & Easy-to-use

Save your organisation time and resource by self-configuring your Volaby account.

Volaby has been built with both best-practice and the varied models of operation in-mind - allowing your organisation to configure your Volaby account the way you want, without long and expensive configuration periods.

Our team is there to support with questions and queries anytime, including assisting with the configuration process if your organisation requires it.

Secure Platform & Data

Know your organisation's data is safe and secure when stored with Volaby.

Our databases are encrypted, including data encryption both in-transit and at rest. We regularly engage third-parties to perform penetration testing, to ensure our security practices are best-practice.

Be confident your organisation is only storing necessary data by building and selecting the information you store about your volunteers and users.

Data is stored and backed-up in Australia.

Australian Owned & Operated

Volaby is proudly designed, developed in Australia. Our product and support teams are based across Australia.

This includes our data backups and hosting, which are situated in Australia.

Strong History of Non-Profit Support

Originally conceived by Orange Sky Australia to support volunteer operations, Volaby has and continues to be built to enable organisations to grow their community and social impact by creating innovative tools.

Now operating independently, Volaby continues this mission through a collaborative approach to feature and product development with our partner organisations. We maintain low and affordable pricing, enabling organisations to make greater social impact without heavy costs or resource burdens.