Designing Your Volunteer Application

Plan your onboarding journey before you build it. Learn how to structure your application process, choose the right task types, and create a great first impression for new volunteers.

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Already have forms?

Upload your existing application forms, policy documents or describe your onboarding process. Volaby's setup assistant will analyse them and configure your tasks automatically.

What is a Task?

A form that volunteers complete as part of joining your organisation.

• Text, files, signatures, quizzes and more
• Control what's required vs optional
• Manual or automatic approval

Creating a Task

What is a Program?

Programs group activities, volunteers and managers together.

• One per location, service, or team
• Volunteers apply to join programs
• Tasks can differ by program

Creating a Program

Task Types

Not every step is a standard form.

• Scheduled events for interviews
• Referee checks completed online
• Manager tasks and payments

Task Types

Application Stages

Build multi-stage onboarding pipelines.

• Order tasks into sequential stages
• Block progress until approved
• Track applicants through the pipeline

Tracking Incoming Volunteers

Compliance & Expiry

Credentials expire. Volaby tracks them for you.

• Automatic reissue on expiry
• Notifications before credentials lapse
• WWCCs, police checks, First Aid

Task Expiry Dates

Targeting Tasks

Not every volunteer needs the same paperwork.

• Target by program, activity, or role
• Applicant-only tasks
• Hidden and admin-only options

Task Segmentation